Support • Audio Engineering Courses
Frequently Asked Questions
Quick answers about access, learning format, certificates, and payments. Expand a question, or copy a shareable link to it.
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How long do I keep access?
Access policy, updates, and rewatching.
How long do I keep access?
Access policy, updates, and rewatching.
You get lifetime access to course videos and updates. If we revise modules (new examples, improved mixes, updated plugin workflows), your dashboard automatically shows the newest version.
Are there captions and transcripts?
Accessibility and printable notes.
Are there captions and transcripts?
Accessibility and printable notes.
Yes—every course includes captions and downloadable transcripts. Transcripts are structured so you can quickly jump to topics like EQ moves, compressor settings, and gain staging.
Do you offer certificates?
Completion and verification.
Do you offer certificates?
Completion and verification.
Yes—upon successful completion of final assessments. Certificates include your name, completion date, and a verification ID for your portfolio or employer requests.
What payment methods are accepted?
Cards, wallets, and invoices.
What payment methods are accepted?
Cards, wallets, and invoices.
Major cards and digital wallets via our payment partners. If you need an invoice/receipt for reimbursement, contact support and we’ll help you with the correct billing details.
Still have a question?
Send a message and we’ll reply within 24 hours on business days. You can also request help choosing the right learning path.
Support phone: +1 (555) 418-2739